Reports, ideas, opinions, complaints, and objections

Lost or found something?

Have you found an object on the street? Or have you lost something? For example, your passport or wallet? Report it to the municipality.

Submit Comments on Land-Use Plans

In some land-use planning procedures, people are allowed to respond to a draft decision before the municipality makes a final decision. Such a response is called a statement of opinion. The municipality takes these responses into account when making its final decision.

Something wrong in public space? Report it!

Public space consists of places that are accessible to everyone. Think of squares, roads, parks or playgrounds. We want to keep these public spaces clean, whole and safe. Together we can keep our municipality livable.

Complimenting

Are you satisfied with the services provided by the municipality? If so, we would like to hear about it. Your compliment indicates which type of service you appreciate and why.

Filing a complaint

Are you dissatisfied with our work or behavior? For example, you feel that we did not give you proper information or that an appointment was not carried out quickly enough. Perhaps you believe that an employee of the municipality did not treat you properly. Please report your complaint to us.

Objecting

Are you not satisfied with our work or behavior? Then you can file a complaint. Do you disagree with a decision of the municipality? Then you can file an objection.

Discrimination Hotline

Discriminatie.nl Fryslân is the go-to reporting center for discrimination for all residents of the province of Fryslân. You can contact them for help and advice if you have seen, heard about, or experienced discrimination.

Hotline problems with landlord

The municipality has established a hotline where tenants and home seekers can go if they experience unwanted behavior from landlords or rental agents.

Customer Satisfaction

We are constantly working to improve our services and we value your opinion on them. Do you request a product or service from us online? Then you may receive a questionnaire or an e-mail in which we ask you what went well and what could be improved.

Right to challenge

Right to challenge gives residents the right to challenge the municipality. You can take over tasks from the municipality if you think it can do things better, cheaper or differently. For example, you can take over part of the management of public green spaces from the municipality.

Make an appointment

Would you like to make a Make an appointment appointment? You can do so below, please determine the day and time.

Make an appointment online immediately